New Hayesbank Surgery

Cemetery Lane, Bybrook, Kennington, Ashford, TN24 9JZ
CQC Rating Outstanding
Data: Care Quality Commission (Open Government Licence)

Inspection Details

Last inspected
28 April 2017
Report published
28 April 2017
Local authority
Kent
Provider
New Hayesbank Surgery

Inspection Results by Category

CQC inspects GP surgeries across five key areas:

Safe

Good

Are patients protected from abuse and avoidable harm?

Effective

Good

Does care, treatment and support achieve good outcomes?

Caring

Good

Do staff involve and treat people with compassion and respect?

Responsive

Outstanding

Are services organised so they meet people's needs?

Well-led

Outstanding

Is the practice well managed, learning and improving?

⚠ Inspection May Be Overdue

This practice was last inspected approximately 8 years ago. CQC typically re-inspects GP practices every 2–3 years. The current rating may not reflect the practice's present standard of care.

What Does This Rating Mean?

An Outstanding rating means this practice is performing exceptionally well. The CQC found strong evidence of innovation, a culture of continuous learning, and a clear commitment to patient safety and experience. Fewer than 4% of GP practices in England achieve this rating.

Frequently Asked Questions

What is the CQC rating for New Hayesbank Surgery?

New Hayesbank Surgery is rated Outstanding by the Care Quality Commission — the highest possible CQC rating. This means the practice provides exceptional, innovative care.

When was New Hayesbank Surgery last inspected by the CQC?

New Hayesbank Surgery was last inspected on 28 April 2017. The full report is available on the CQC website.

Can I register as a patient at New Hayesbank Surgery?

Outstanding-rated practices are often in high demand. Contact New Hayesbank Surgery directly or use the NHS website to check if they are accepting new patients in Ashford.

What does an Outstanding CQC rating mean?

An Outstanding rating means the practice is performing exceptionally well. Less than 4% of GP practices in England achieve this rating. The CQC found evidence of innovative approaches, strong leadership, and excellent patient outcomes.

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