GP CQC Ratings

Harold Road Surgery

The Surgery, 164 Harold Road, Hastings, TN35 5NH
CQC Rating Inadequate
Data: Care Quality Commission (Open Government Licence)

Inspection Details

Last inspected
18 August 2023
Report published
18 August 2023
Local authority
East Sussex
Provider
Harold Road Surgery

View full CQC inspection report ↗

Inspection Results by Category

CQC inspects GP surgeries across five key areas:

Safe

Inadequate

Are patients protected from abuse and avoidable harm?

Effective

Requires improvement

Does care, treatment and support achieve good outcomes?

Caring

Good

Do staff involve and treat people with compassion and respect?

Responsive

Good

Are services organised so they meet people's needs?

Well-led

Inadequate

Is the practice well managed, learning and improving?

⚠ Inspection May Be Overdue

This practice was last inspected approximately 2 years ago. CQC typically re-inspects GP practices every 2–3 years. The current rating may not reflect the practice's present standard of care.

What Does This Rating Mean?

An Inadequate rating is the most serious CQC finding. It means significant concerns were identified about patient safety or the quality of care provided. The CQC will take enforcement action and will carry out a follow-up inspection. Only around 2% of GP practices receive this rating.

If you are currently registered at this practice, you have the right to register with a different GP surgery at any time. You do not need a reason or permission from your current practice to move.

Frequently Asked Questions

Is Harold Road Surgery safe?

Harold Road Surgery is currently rated Inadequate by the CQC — the most serious finding. Significant concerns about patient safety or quality of care were identified. You may wish to consider registering at a different practice.

Can I change my GP surgery if it is rated Inadequate?

Yes. You have the right to register at any GP practice in England that accepts new patients. You can leave without requiring your current practice's permission. Use nhs.uk to find alternatives.

What action does the CQC take when a practice is rated Inadequate?

The CQC takes enforcement action which can include Warning Notices, placing the practice into Special Measures, or cancelling its registration. The practice will be re-inspected to check for improvement.

When was Harold Road Surgery last inspected?

Harold Road Surgery was last inspected on 18 August 2023. The CQC will re-inspect the practice to check whether required improvements have been made.

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