Alton Street Surgery

Alton Street, Ross On Wye, HR9 5AB
CQC Rating Outstanding
Data: Care Quality Commission (Open Government Licence)

Inspection Details

Last inspected
16 May 2018
Report published
16 May 2018
Local authority
Herefordshire, County of
Provider
Alton Street Surgery

Inspection Results by Category

CQC inspects GP surgeries across five key areas:

Safe

Good

Are patients protected from abuse and avoidable harm?

Effective

Good

Does care, treatment and support achieve good outcomes?

Caring

Good

Do staff involve and treat people with compassion and respect?

Responsive

Outstanding

Are services organised so they meet people's needs?

Well-led

Outstanding

Is the practice well managed, learning and improving?

⚠ Inspection May Be Overdue

This practice was last inspected approximately 7 years ago. CQC typically re-inspects GP practices every 2–3 years. The current rating may not reflect the practice's present standard of care.

What Does This Rating Mean?

An Outstanding rating means this practice is performing exceptionally well. The CQC found strong evidence of innovation, a culture of continuous learning, and a clear commitment to patient safety and experience. Fewer than 4% of GP practices in England achieve this rating.

Frequently Asked Questions

What is the CQC rating for Alton Street Surgery?

Alton Street Surgery is rated Outstanding by the Care Quality Commission — the highest possible CQC rating. This means the practice provides exceptional, innovative care.

When was Alton Street Surgery last inspected by the CQC?

Alton Street Surgery was last inspected on 16 May 2018. The full report is available on the CQC website.

Can I register as a patient at Alton Street Surgery?

Outstanding-rated practices are often in high demand. Contact Alton Street Surgery directly or use the NHS website to check if they are accepting new patients in Ross On Wye.

What does an Outstanding CQC rating mean?

An Outstanding rating means the practice is performing exceptionally well. Less than 4% of GP practices in England achieve this rating. The CQC found evidence of innovative approaches, strong leadership, and excellent patient outcomes.

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